At aetherAI, the MIS (Management Information Systems) team operates like the central nervous system of the company, ensuring the smooth functioning of both internal and external IT environments. One of the key figures is Gary, who maintains technical stability and efficiency within the company, providing real-time support to various departments.
Gary's career path is not a typical one. He has previously worked as a warehouse manager and electronic engineer, and even dabbled in e-commerce. After various attempts, he ultimately chose to join the MIS team at aetherAI to leverage his expertise.
As an MIS engineer, he faces various technical challenges daily, from hardware issues to system maintenance, and ensuring the security of company data. This work may seem tedious, but it is a crucial driving force for the smooth operation of the entire company.
Supporting Company Operations
As aetherAI rapidly grows, different technical needs also arise. Whether it's hardware equipment, system integration, access control, or the introduction of new technologies, Gary and the MIS team are always quietly supporting behind the scenes, ensuring everything runs smoothly.
For example, the company is currently implementing an Enterprise Resource Planning (ERP) software system, and Gary assists the operations department in installing and testing the new software to ensure seamless integration.
At the same time, every new colleague at aetherAI, besides the assistance from HR, is first supported by Gary. He always prepares the necessary equipment and systems for new colleagues in advance, ensuring they can quickly and smoothly integrate into the work environment.
This support work, although not as eye-catching as product development, is vital to the company's daily operations.
A Calm Problem Solver
The company operates multiple systems and devices, and ensuring these tools are always available is Gary's top priority. Sometimes, he receives requests from colleagues, which can vary widely, such as equipment not powering on, software errors, insufficient computing resources, or unstable internet connections.
Whenever faced with such issues, Gary must not only quickly identify the source of the problem but also efficiently resolve it, making him a master of on-the-spot problem-solving. As the company continues to expand, this ability to handle multiple issues and respond instantly is a highlight of his work and showcases his value to the company's operations.
Ensuring Smooth Operations While Safeguarding Information Security
As aetherAI continues to expand in the AI and healthcare fields, the amount of data the company handles is increasing significantly, making data security a key focus of the MIS team's work. One of Gary's major challenges is assisting the company in obtaining ISO 27001 security standard certification, ensuring that aetherAI's information security management system meets confidentiality, integrity, and availability, safeguarding information assets.
Achieving this goal requires a certain level of meticulousness and caution, ensuring that everything is traceable, which is beneficial for tracking the root cause of any issues that may arise.
Gary also mentioned that the implementation of security regulations inevitably impacts everyone's workflow, and he aims to simplify processes as much as possible. "I hope to make it easy for everyone to carry out their tasks smoothly," Gary emphasized.
Continuous Learning and Efficient Improvement
Due to the rapid evolution of technology, the work of the MIS team is not static. Gary must continuously learn new technologies to tackle various new challenges. He also admits that in a software company like aetherAI, servers run on Linux, which he had less exposure to in previous work experiences, but he actively explores by asking questions from seniors in the company or using popular generative AI tools for learning, embodying aetherAI's spirit of enhancing work efficiency through AI technology.
Stably Delivering Value Amid Diverse Challenges
Gary is a guardian of the company's operations, providing solid support for both the operations and research and development departments. From maintaining small devices to upgrading large systems, from handling sudden failures to preventing information security issues, every task he undertakes impacts the overall operational efficiency of the company.
Gary himself states that although the work he faces daily is ever-changing, he enjoys this diversity of challenges, especially being able to collaborate with various departments to help colleagues solve technical problems, which makes him feel valued. Additionally, even though Gary's work does not directly assist doctors or medical technicians, he sincerely expresses, "I hope aetherAI's efforts can alleviate the burdens of healthcare workers and enhance medical efficiency."
At aetherAI, every technical expert like Gary is a key figure driving the company forward. Through their expertise and continuous efforts, the company can continually break through and achieve greater accomplishments.
Are you looking for a team that collaborates seamlessly and a stage to showcase your talents? Check if aetherAI has suitable job openings for you now!
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